- The information on the website is for reference only. Please verify with the relevant airline/agency/facility for accurate information.
Location
Central Area, 2nd Floor, Public Area, Passenger Terminal 2
-
Duty Free Zone
-
Public Area
2F
Resident Agencies
| Agency Name | Operating Hours | Services | Phone Number |
|---|---|---|---|
| Korea Customs Service Center for Travelers | 9 AM–6 PM (Monday to Friday) | Telephone consultation on traveler customs clearance, etc. | 82-32-723-5150~1 |
| Ministry of Foreign Affairs Passport Service Center | 9 AM–6 PM (Open Year-Round) | Emergency passport issuance, passport record certificates, passport recovery, and loss reporting | 82-32-740-2782~3 |
| Ministry of Justice Immigration Service Center | 6 AM–11 PM (Open Year-Round) (Smart Entry Service Registration: 7 AM–6 PM) |
Judicial processing of illegal foreign residents, document issuance, Smart Entry Service registration (including international automated registration) | 82-32-740-7361~2 |
| Military Manpower Administration | 9 AM–6 PM (Open Year-Round) | Overseas travel permits for conscripts, verification/management of conscription status for travelers, enlistment applications for permanent residents, etc. | 82-32-740-2502 |
| Cultural Property Appraisal Office, Korea Heritage Service | 24 Hours (Open Year-Round) | Issuance of cultural property export permits, detection of unauthorized exports | 82-32-743-2923~4 |
| Ministry of Agriculture, Food and Rural Affairs Animal and Plant Quarantine | 9 AM–6 PM (Open Year-Round) (Lunch Break: 12 PM–1 PM) |
Issuance of export quarantine certificates for companion animals | 82-32-740-2028 |
| Issuance of export quarantine certificates for plants | 82-32-740-2029 | ||
| Departure Reporting for Livestock Industry Personnel | 1670-2870, 82-32-740-2027 | ||
| Marine Products Quarantine by Ministry of Oceans and Fisheries | 9 AM–6 PM (Monday to Friday) | Quarantine of marine organisms, quarantine material handling, etc. | 82-32-740-2971 |
| Lost and Found Office | 7 AM–10 PM (Open Year-Round) | Lost and found registration and return | 82-32-741-8988,8989 |
| Incheon International Airport Police Corps Security Center | 24 Hours (Open Year-Round) | Emergency reporting (112) and security services | 82-32-740-0112 |
| Business Center | 7 AM–10 PM (Open Year-Round) | Self-service kiosks for certificate issuance, self-service photo booths | |
| National Tax Service Taxpayer Support Center | 9 AM–6 PM (Monday to Friday) | Certificate issuance, tax consultations, operation of a business center for exemplary taxpayers | 82-32-718-6162~4 |
Internal Layout of One-stop Public Service
Inquiries
- Contact: Incheon International Airport Customer Service (1577-2600)
- Department: Operation Planning Team