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Disabled Parking ZonesParking zones for the disabled are available in short-term parking lots near the terminal counters.
Location Information -
Disabled Parking SpaceDesignated drop-off zones for disabled passengers are available (near Exits 3, 7, and 12) at Terminal 1, and at Terminal 2 (near Exits 2 and 7) to facilitate the convenience of passengers with disabilities.
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Help Phone ServiceBy picking up the receiver, a direct hotline will connect you to the nearest information desk inside the terminal for assistance.
- Operating Hours : 6:00 ~ 22:00
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Wheelchair Lift ServiceIncheon Airport provides a free transport service for wheelchair users between the long-term parking lot and the passenger terminal to enhance mobility convenience.
- Contact : 82-32-741-3217
- Estimated Time : Approximately 15 minutes
- Operating Hours : 9:00 ~ 22:00
- How to Use : Reservation on Weekdays
Reservations are recommended on weekdays to reduce waiting times and transportation delays. Please contact the provided number in advance. -
Valet Parking ServiceAuthorized valet parking services (for a fee) are available at the airport for more convenient and secure parking.
Discounts are available for compact cars, disabled persons, and national veterans. -
Electric Cart Pickup ServiceIncheon Airport offers an electric cart service for passengers with reduced mobility.
- How to Use : Contact the help desk (1577-2600) before arriving at the airport or inquire at the on-site information desk or help phone.
- Service Area :
Public Area: 3rd floor, from each entrance to the check-in counter.
Duty Free Zone: 3rd floor, from each departure gate to the boarding gate. - Operating Hours : 9:00 ~ 22:00
Airlines may provide their own mobility services; procedures may vary by airline, so it is recommended to inquire with your airline in advance.
Disabled Parking Zones Location
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Terminal 1 Long-term Parking Lot
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Terminal 1 Short-term Parking Lot, 1st Floor
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Terminal 1 Short-term Parking Lot, B1 Level
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Terminal 2 Long-term Parking Lot
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Terminal 2 Short-term Parking Lot, 2nd Floor
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Terminal 2 Long-term Parking Lot, 1st Floor
Help Phone Service Location
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Stopping Area, Level 3, Terminal 1
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Stopping Area, Level 1, Terminal 1
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Terminal 1 Short-term Parking Lot, 1nd Floor
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Terminal 2 Short-term Parking Lot, B1 Level
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Incheon Transport Corporation Call Taxi for the Disabled1577-0320
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Seoul Facilities Corporation Call Taxi for the Disabled1588-4388(82-02-2024-4200)
- To use the priority lane for travelers with reduced mobility at Incheon Airport, eligible individuals (those with walking disabilities, children under 7, seniors over 70, pregnant women, and up to 3 accompanying passengers) must first verify their eligibility at the check-in counter of the airline they are flying with. After verification, they will receive a “Priority Card for the Mobility Impaired” and can then proceed through the priority lane for the mobility impaired.
- Please go to the Priority Service section within the security screening procedures on the airport’s website for more details.
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T1 Barrier Free ZoneThis facility caters to pedestrians with mobility impairments by providing airport navigation assistance, self-check-in options, wheelchair rental services, electric wheelchair charging stations, and electric shuttle services. Please make sure to bring your welfare card with you to confirm eligibility.
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Special AssistanceThis center provides a waiting area for passengers with disabilities, elderly passengers, pregnant women, and travelers with young children, where electric carts and wheelchairs can be rented.
Special Assistance -
Easy Pickup (Baggage-free Service)A paid service where Goodlugg staff will pick up baggage checked in at the departure airport and deliver it to your home or hotel in Korea.
- Eligibility : Disabled persons and those with reduced mobility (e.g., guardians of children under 6, pregnant women, seniors over 65, children under 13).
- How to Use : Reserve at least 3 hours before the scheduled flight departure through the Goodlugg app or website (goodlugg.com).
- Inquiries : Official KakaoTalk channel (ID: goodlugg) goodlugg)
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Accessible Restroom ServicesEvery restroom in the passenger terminal has at least one designated restroom for disabled persons. These restrooms feature wide entrances, spacious interiors, button-activated automatic doors, emergency call bells, sensor-operated flushing, and are maintained to ensure a clean and comfortable environment.
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Wheelchair Rental ServiceFree wheelchair rental is available at all information desks within the airport for passengers with mobility difficulties.
Terminal 1
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Duty free Zone
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Public Area
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A ~ F
Arrival Hall
- 1In front of Arrival Halls D-E in public area
- 2In front of Arrival Halls B-C in public area
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Duty free Zone
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Public Area
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A ~ N
Check-in Counter
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1 ~ 14
Entrance
- 1In front of Check-in Counters C-D in public area
- 2Central area in public area (in front of exit 8)
- 3In front of Check-in Counters K-L in public area
- 4Near Gate 12 in Duty Free Zone
- 5Near Gate 29 in Duty Free Zone
Terminal 2
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Duty free Zone
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Public Area
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A ~ B
Arrival Hall
- 11st-floor information desk in public area
- 21st-floor information desk in public area
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Duty free Zone
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Public Area
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A ~ N
Check-in Counter
- 13rd floor information desk in public area
- 23rd floor information desk in public area
- 33rd floor information desk in Duty Free Zone
- 43rd floor information desk in Duty Free Zone
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Duty free Zone
- 13rd floor Central area in Concourse
- Location (Terminal 1)
- Near the information counter on the east side of the 3rd floor (near Counter C)
- Near the information counter on the east side of the 1st floor (near Exit 5)
- Near KFC on the west side of the Transportation Center, B1 floor
- Installation Locations (Terminal 2)
- Near Exit 2 on the 3rd floor
- Near Exit 1 on the 1st floor
- Near the bus ticket counter on the west side of the Transportation Center, B1 floor
- Location (Terminal 1)
- Near the information counter on the east side of the 3rd floor, close to Exit 3
- Near the central information counter on the 3rd floor, close to Exits 7 and 8
- Near the information counter on the west side of the 3rd floor, close to Exit 12
- Installation Locations (Terminal 2)
- Near Exit 2 on the 3rd floor
- Near Exit 5 on the 3rd floor
- Near Exit 7 on the 3rd floor