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인천국제공항 로고

CHECK YOUR TERMINAL

Enter your flight number and we will inform you of your terminal.

  Incheon airport guide Moving between terminals

Incheon airport guide

Terminal 1
인천공항 한 눈에 보기 제1여객터미널 안내도 – 장기주차장, 단기주차장, 출국장, 면세구역으로 이루어져 있으며 탑승동까지 IAT 5분 소요됩니다.(아시아나, 제주에어, 진에어, 티웨이, 에어서울, 에어프레미아, 기타외국항공사 배치)
인천공항 한 눈에 보기 제1여객터미널 안내표 : 제1교통센터, 제1여객터미널로 구성
제1교통센터 제1여객터미널
일반구역 면세구역 탑승동
4F 전문식당가 라운지, 환승호텔, 환승편의시설, 면세품인도장, 푸드코트 항공사라운지
3F 환전소, 택스리펀드, 로밍, 보험, 택배, 편의점, 서점, 약국, 택시, 인천 시내버스

출발층(출국장)1-50 Gate

면세점, 환전소, 택스리펀드, 로밍, 약국, 보험 탑승101-132 Gate
2F 항공사사무실
1F 캡슐호텔 리무진버스, 로밍, 환전호, 포켓와이파이, 렌터카

도착층 입국장

B1 철도대합실, 단기주차장, 푸드코트, 편의점, 환전호 전문식당가, 환전소
Terminal 2
인천공항 한 눈에 보기 제2여객터미널 안내도 – 장기주차장, 단기주차장, 출국장, 면세구역으로 이루어져 있습니다. (대한항공, 델타항공, 에어프랑스, KLM네덜란드항공, 아에로멕시코, 중화항공, 가루다인도네시아, 샤먼항공, 아에로플로트 배치)
인천공항 한 눈에 보기 제2여객터미널 안내표 : 제2교통센터, 제2여객터미널로 구성
제2교통센터 제2여객터미널
일반구역 면세구역
5F 홍보관
4F 전문식당가, 항공사 사무실 라운지, 환승호텔, 환승편의시설, 면세품인도장, 푸드코트, 편의점
3F 환전소, 택스리펀드, 로밍, 보험, 택배, 편의점, 서점, 약국

출발층(출국장)230-270 Gate

면세점, 환전소, 택스리펀드, 로밍, 보험, 서점, 약국
2F 정부종합행정센터, 상주기관 사무실
1F 택시, 인천시내버스, 환전소, 로밍, 포켓와이파이, 편의점, 꽃집

도착층 입국장

환전소
B1 버스터미널, 철도대합실, 단기주차장, 렌터카, 푸드코트, 편의점, 캡슐호텔 전문식당가, 환전소, 약국, 헬스앤뷰티
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Moving between terminals Method

You can use the free shuttle bus to get to the terminal quickly.

※ You may utilize the Airport Railroad to transfer between Terminals. (Time: 6 min, Fee: 900 KRW)

제1 여객터미널에서 제2여객터미널 가는 방법
제1여객터미널승차장은 3층 중앙 8번 출구이며 배차간격은 5분입니다. 제2여객터미널까지의 이동거리는 15km이고, 이동시간은 약 15분소요됩니다.
제2 여객터미널에서 제1여객터미널 가는 방법
제2여객터미널승차장은 3층 중앙 4,5번 출구 사이 이며 배차간격은 5분입니다. 제1여객터미널까지의 이동거리는 18km이고, 이동시간은 약 18분소요됩니다.
제1 여객터미널 과 제2 여객터미널 에서 탑승동으로 가는 방법
제1 여객터미널 과 제2 여객터미널의 셔틀트레인을 타고 탑승동으로 이동합니다.
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Incheon International Airport Corporation Personal Information Protection Policy

Personal Information Protection Policy

  • Incheon International Airport Corporation (IIAC) collects, retains and processes all personal data in accordance with relevant laws and regulations.
    The Personal Information Protection Act prescribes general norms for handling personal data. IIAC will handle personal data to be collected, retained and processed in accordance with relevant laws and regulations to perform its public service in a proper manner and protect the rights and interests of users. Also, IIAC respects the rights and interests of users, such as the right to access, correct, delete, suspend the processing of such personal data retained in accordance with relevant laws and regulations. Users may file an administrative appeal in accordance with the Administrative Appeals Act against the infringement of their rights and interests in accordance with relevant laws and regulations.
    IIAC establishes and discloses the following privacy policy so that personal data as well as the rights and interests of data subjects are protected and the complaints of users related to personal data can be smoothly handled. Where the privacy policy is amended, IIAC will notify such fact through its website (or individually).
  • Article 1 (Purpose and Items of Processing Personal Data) 1. The purpose of processing personal data in personal data files managed by IIAC and personal data items to be processed are as follows: The purpose of personal information processing for the personal information files managed by Incheon International Airport Corporation and the personal information items processed are as follows:
    Purpose and Items of Personal Information Processing
    No. Personal Information File Operational Grounds Processing Purpose Processed Items
    1 Information of Incheon Airport website members Consent from data subject To provide services and information for website members (Required) Name, email address, ID, password, mobile phone number
    SMS information of flight alerts on the Incheon Airport website Consent from data subject To send SMS alerts on flight status (Required) Mobile phone number
    2 Information of transfer lounge promotion participants Consent from data subject To identify and settle accounts for free access to transit lounge (Required) Name, nationality, e-mail address, transfer information (flight number, places and times of departure and arrival)
  • Article 2 (Period for Processing and Retaining Personal Data)1. The Incheon Airport website processes and retains personal data within the period for retaining and use personal data which is specified by the laws and regulations or to which consent was obtained from data subjects when collecting personal data.
    Period of Personal Information Processing and Retention
    No. Personal Data File Period of Retention
    1 Information of Incheon Airport website members 1 year from the last login, until membership is canceled
    SMS information of flight alerts on the Incheon Airport website 7 days after the termination of service
    2 Information of transfer lounge promotion participants 1 year from the termination of promotion
  • Article 3 (Provision of Personal Data to Third Parties) 1. The Incheon Airport website provides personal data to third parties as follows
    Provision of Personal Information to Third Parties
    No. Personal Information File Provision to Third Parties
    Recipient Purpose of Use Provided Items Retention and Use
    1 Information of transfer lounge promotion participants Korean Air, Asiana Airlines, Jeju Air, Jin Air, Delta Air, ECMD, Lotte GRS, SPC, SK Networks To identify and settle accounts for free access to transit lounge Name, nationality, email address, transfer information 1 year from the termination of promotion
  • Article 4 (Outsourcing of Processing Personal Data) 1. The Incheon Airport website outsources the processing of personal data to smoothly handle personal data as follows
    Consignment of Personal Information Processing
    No. Personal Data File Outsourced To Outsourced Work
    1 Information of member of Incheon Airport website / SMS information of flight alert on the Incheon Airport website Incheon Airport Facilities Corporation To manage information of Incheon Airport website members
    SCI Information Service To identify website users
    InfoBank Corp. To send SMS to website users
    2 Information of transfer lounge promotion participants Incheon Airport Facilities Corporation To operate booking system for transfer passenger service
  • Article 5 (Rights and Obligations of Data Subjects and Legal Representatives, and the Exercise Thereof) 1. A data subject (referring to a legal representative in the case of a minor under 14 years of age) may exercise at any time a right related to the protection of personal data, which falls any of the following subparagraphs: 1. A right to request access to personal data.
    2. A right to request correction of personal data.
    3. A right to request deletion of personal data.
    4. A right to request suspension of processing personal data.
    2. A right prescribed by paragraph 1 may be exercised by filling out the Attached Form 8 of the Notification of Method for Processing Personal Data and then sending the same by letter, fax, etc. for immediate action.

    3. Where a data subject requests to correct or delete error, etc. of personal data, IIAC shall not use or provide personal data before the correction or deletion is completed.

    4. A right prescribed by paragraph 1 may be exercised through a legal representative, agent, etc. of the data subject. In such cases, a power of attorney under the Attached Form 11 of the Notification of Method for Processing Personal Data shall be submitted.

    5. Request access to personal data: A request for access to any personal data file retained by IIAC may be made pursuant to Article 35 (Access to Personal Data) of the Personal Information Protection Act. IIAC may limit access pursuant to Article 35(4) of the Act, when being requested to access personal data 1. Where access is prohibited or limited by law;
    2. Where access may cause damage to the life or body of any other person, or unjustified infringement of property and other interests of any other person;
    3. Where a public institution has grave difficulties in performing any of the following duties:
    (a) Imposition, collection or refund of taxes;
    (b) Evaluation of academic achievements or admission affairs at the schools of each level established under the Elementary and Secondary Education Act and the Higher Education Act, lifelong educational facilities established under the Lifelong Education Act, and other higher educational institutions established under other laws;
    (c) Testing and qualification examination regarding academic competence, technical capability and employment;
    (d) Ongoing evaluation or decision-making in relation to compensation or grant assessment;
    (e) Ongoing audit and examination under other laws.
    6. Request suspension of processing personal data; A request to suspend the processing of personal data file retained by IIAC may be made pursuant to Article 37 (Suspension of Processing Personal Data) of the Personal Information Protection Act. IIAC may reject the request to suspend the processing pursuant to Article 37(2) of the Act, when being requested to suspend the processing of personal data. 1. Where special provisions in other laws so require or it is inevitable to observe legal obligations;
    2. Where access may cause damage to the life or body of any other person, or unjustified infringement of property and other interests of any other person;
    3. Where a public institution cannot perform its duties as prescribed by other laws without processing the personal data;
    4. Where it is impracticable to perform a contract, such as the provision of services as agreed upon with a data subject without processing the personal data, and the data subject has not clearly expressed the desire to terminate the agreement.
    7. Where other laws and regulations specify personal data to be collected, a request to delete personal data may not be made.

    8. Where a data subject requests to access, correct, delete or suspend the processing of personal data, IIAC shall confirm whether the data subject himself/herself or his/her representative makes the request.
    * Attached Form 8 of the Notification of Method for Processing Personal Data - Personal Data Request (access, correction, deletion or suspension of processing)
    * Attached Form 11 of the Notification of Method for Processing Personal Data - Power of Attorney
  • Article 6 (Destruction of Personal Data) 1. IIAC shall immediately destroy personal data wherein personal data becomes unnecessary owing to the expiry of the retention period, attainment of the purpose of processing, etc. (no later than five days from an expiration date of the retention period).
    2. Where IIAC shall continue to retain personal data pursuant to other laws and regulations notwithstanding the fact that a retention period is expired or a purpose of processing is attained, personal data (or personal data file) shall be moved to a separate database or stored in a different storage place.
    3. The procedures and methods of destruction shall be as follows: 1. Destruction procedures IIAC processes unnecessary personal data and personal data file in pursuant to the policy and procedures of an officer by field. 2. Destruction methods Personal data file processed by IIAC uses technical methods with which the information in a format of electronic file cannot be reproduced. Personal data printed on paper shall be shredded or incinerated.
  • Article 7 (Measure to Ensure Safety of Personal Data) 1. IIAC takes the following technical, managerial or physical measures required to secure the safety pursuant to Article 29 of the Personal Information Protection Act: 1. To establish and implement an internal management plan IIAC establishes and implements an internal management plan pursuant to its internal management policy.
    2. To minimize and train a personal data manager IIAC manages personal data by designating and minimizing a manager who handles personal data.
    3. To limit access to personal data IIAC takes measures required to control access to personal data by assigning, changing or canceling an access privilege to database system that processes personal data.
    4. To preserve access records and prevent forgery or alteration thereof IIAC preserves and manages records on access to the personal data processing system (web log, summary information, etc.) for 1 or 2 years at the least. Also, IIAC uses a security function so that the access records shall not be forged, altered, lost or stolen.
    5. To encrypt personal data Users' personal data is stored and managed after being encrypted. Also, separate security functions are used, such as to encrypt important data when storing and transmitting them.
    6. Technical measure against hacking, etc. IIAC is performing the followings to prevent personal data from being leaked and damaged by hacking, computer virus, etc.: to install a security program; to update and inspect the security program on a periodic basis; to install a system in a restricted area; and to monitor the system technically and physically. Also, the monitoring of network traffic detects an attempt to modify personal data without permission, etc.
    7. To control access by unauthorized person IIAC is keeping, in a physical storage place, the personal data system that contains personal data and establishing and operating the procedures for controlling an access thereto.
  • Article 8 (Installation, Operation and Denial of Automatic Personal Data Collection Device) 1. IIAC's personal data processing system uses "cookies" that save and import used data from time to time to provide users with individualized and customized services.
    2. A cookie is a small piece of information that is transmitted to a browser in a computer of a user by a server (http) that is used to operate a website, and the cookies are saved in a hard disk of the computer. 1. Purpose of use of cookies: Cookies are used to provide users with information optimized by understanding the followings in relation to each service and website visited by users: how to visit and use; statistics; secured access, etc.
    2. Installation, operation and denial of cookies: It may be denied to save the cookies by setting the relevant options under Tools > Internet options > Privacy settings at the top of web browser menu.
    3. Where it is denied to save cookies, it may be difficult to use customized services.
  • Article 9 (Privacy Officer)1. IIAC designates a privacy officer and a privacy manager to protect personal data and handle any complaint related to personal data as follows: (Privacy officer pursuant to Article 31(1) of the Personal Information Protection Act)

    Privacy officer and privacy manager

    개인정보보호 분야별책임관
    Type Department Name Contact
    Privacy officer Cyber Safety Center

    Choi Hyeong-gyu

    - Phone: +82-32-741-2906, 2907
    - Email : cmsong@airport.kr, taeheon_oh@airport.kr
    - Fax: +82-32-741-2550
    Privacy manager Song Cheol-min
    Oh Tae-heon

    Officer by privacy field

    Purpose and Items of Personal Information Processing
    No. Personal Information File Officer (by field) Manager In Charge Phone Email
    1 Information of Incheon Airport website members Head of Public Relations Group Kim Chang-gyu Heo Ok-hee +82-32-741-7071 okayoki@airport.kr
    SMS information of flight alerts on the Incheon Airport website
    2 Information of transfer lounge promotion participants Head of Aviation Marketing Group Kim Hyeong-sin Kim Hye-jin +82-32-741-6709 30703@airport.kr
  • Article 10 (Request for Access to Personal Data) 1. A data subject may request to access personal data to the following departments pursuant to Article 35 of the Personal Information Protection Act:
    개인정보 열람청구 접수·처리 부서
    No. Personal Data File Department Manager In Charge Phone Email Fax
    1 Information of Incheon Airport website members PR Team Heo Ok-hee +82-32-741-7071 okayoki@airport.kr +82-32-741-2110
    SMS information of flight alerts on the Incheon Airport website
    2 Information of transfer lounge promotion participants Airline Marketing Team Kim Hye-jin +82-32-741-6709 30703@airport.kr +82-32-741-2419
  • Article 11 (Remedy of Infringement on Rights and Interests) 1. A data subject may consult the following institutions about personal data infringement:
    ▶ Korea Internet & Security Agency Privacy Center
      - Duties: To report an infringement on personal information and apply for consultation
      - Website: privacy.kisa.or.kr
      - Phone: +82-118
      - Address: 3F, 9, Jinheung-gil, Naju-si, Jeollanam-do , 58324, Republic of Korea
    ▶ Personal Information Dispute Mediation Committee
      - Duties: To apply to mediate disputes over personal information and mediate collective disputes (civil settlement)
      - Website: kopico.go.kr
      - Phone: +82-1833-6972
      - Address: 4F, 209, Sejong-daero, Jongno-gu, Seoul, 03171, Republic of Korea
    ▶ Cyber Crime Investigation Team at the Prosecutor-General's Office: +82-2-3480-3573 (spo.go.kr)
    ▶ Cyber Security Bureau at the National Police Agency: +82-182 (cyberbureau.police.go.kr)
  • Article 12 (Modification of the Privacy Policy) 1. This Privacy Policy shall be valid and take effect on April. 29, 2022. Previous privacy policy versions can be checked at the top of privacy policy webpage.