Incheon Airport to Share Passenger Service Expertise with Ethiopia's Bole International Airport
Consulting for Africa’s only direct flight route to Korea; Incheon Airport embarks on its first African project
Incheon International Airport is set to transfer its world-class passenger service expertise to Ethiopia's Bole International Airport, the gateway airport of Ethiopia. Incheon International Airport Corporation (CEO Lee Hak-jae) announced on the 4th that it has been selected for the “2024 Government Ministries, Local Governments, and Public Cooperation Projects” led by the Korea International Cooperation Agency (KOICA). The corporation will now undertake a project aimed at improving the service capacity of Bole International Airport.
This initiative marks the first overseas project by the corporation targeting an African country. The project aims to enhance Bole International Airport’s operational efficiency and improve customer experience, contributing to the long-term development of the airport's operational customer service
Bole International Airport is one of Africa’s major airports, alongside Cairo Airport, and the only airport with a direct flight route connecting Africa and South Korea.
To share its expertise, Incheon Airport Corporation will dispatch experts and implement a staff capacity-building program at Bole Airport. This program will run for approximately eight months, from the latter half of 2024 until May 2025.
Starting this October, experts will analyze Bole Airport’s internal and external environments. They will derive strategic goals, and hold joint workshops with relevant organizations to develop a long-term improvement roadmap. The corporation also plans to explore methods to link follow-up projects that will ensure sustained improvements.
Hag jae Lee, Presient & CEO of IIAC stated : "This public cooperation project with Ethiopia's Bole Airport marks Incheon Airport's first venture into the African continent. It is a meaningful project that could pave the way for expanding our overseas business into other African countries, with Ethiopia as a strategic base."
Incheon International Airport Corporation has been actively expanding its global footprint since 2009 when it began the “Erbil New Airport Operation Support Project” in Iraq. The corporation has secured a total of 37 overseas projects in 17 countries, with a cumulative contract value of USD 445 million. By 2040, the corporation plans to operate more than 10 international airports, further cementing its reputation as a leading global airport operator.